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General — Privacy Collection Statement

Date of last revision: 1st February 2022

Privacy Statement

Any personal information or personal health information collected through the Nuts & Bolts Website (Website) is being collected by The Movember Group Pty Ltd as trustee for the Movember Foundation (Movember) (ABN 48 894 537 905).

Any personal information or personal health collected by Movember may be held on servers locates outside of Australia or the UK. Where information is transferred out of Australia or the UK, it will be subject to the laws of the country in which it is stored (which may have a lower standard of data protection than the country in which you reside).

Newsletter subscription

If you subscribe to our newsletter, we collect your email address and disclose it to Mailchimp, an email service provider based in Georgia, USA, so that we can send you the Nuts & Bolts newsletter. Mailchimp’s servers are also located in the USA. If you don't provide us with your email address, we will not be able to contact you.

Third party website analytics


Movember uses Hotjar, a software as a service provider based in Malta. All data that Hotjar collects is stored electronically in Ireland, Europe on the Amazon Web Services infrastructure. Hotjar collects information from your browser and device when you access the Website, to provide you with a better experience, identify your preferences, diagnose technical problems, analyse trends and to help Movember improve the Website. You may also provide feedback on the Website, together with your email address (which we may use to follow up on your feedback). For more information, including information on how to opt out, please refer to Hotjar’s Privacy Policy.


Movember (including any contractors or consultants employed by Movember to act on its behalf) may also use Qualtrics to capture feedback on the Website, together with your email address, which we may then use to follow up with you for feedback about our products and programs, using email addresses provided in Hotjar and/or Qualtrics.

Qualtrics is an American experience management company, with co-headquarters in Seattle, Washington and Provo, Utah in the United States. Qualtrics provides granular control over access to collected data, and by default is limited to allowing only the users who collected the data direct access to it. In addition, Qualtrics offers full audit capabilities allowing only Administrators to track who has logged in, from where, and what has been accessed. The Qualtrics platform utilises TLS encryption in the transmission of all data, is ISO 270001, ISO 27017, ISO 27018 and SOC 2 Type II certified and has achieved HITRUST certification. For more information, please refer to the Qualtrics Privacy Statement.

Google Analytics

Movember also uses Google Analytics on the Website. For more information, please refer to the site "How Google uses information from sites or apps that use our services" located here.

Hotjar, Qualtrics and Google Analytics all collect information using cookies, described below.


What are cookies?

Cookies are small text files that are stored in your computer’s memory and hard drive when you visit certain web pages. They are used to enable Websites to function or to provide information to the owners of a Website.

Why do we use cookies?

Cookies help us to provide customised service and information. For example, we (through our third party service providers) use cookies on the Website to collect anonymous traffic data and also to improve your experience with the Website.

In broad terms, we use cookies on our Website for the following purposes:

Analytical purposes:

We use analytical cookies that allow us to recognise, measure and track visitors to the Website. This helps us to improve and develop the way the Website works, for example, by determining whether site visitors can find information easily, or by identifying the aspects of the Website that are of the most interest to them. For these purposes, we may store the following:

  • the name of the domain from which you accessed the internet

  • the date and time you accessed the Website

  • the advert or internet address of the Website from which you linked directly to the Website

  • the pages you accessed while visiting the Website

  • the device from which you accessed the Website

  • the location from which you accessed the Website

Usage preferences:

Some of the cookies on the Website are activated when visitors to our sites make a choice about their usage of the site. The Website then 'remembers' the settings preferences of the user concerned. This allows us to tailor aspects of the Website to the individual user.

Session management:

The software that runs the Website uses cookies for technical purposes needed by the internal workings of our servers and application. For instance, we use cookies to keep track of information about a user's session and determine which options or pages to display in order for the site to function.

Functional purposes:

Functional purpose cookies store information that is needed by our applications to process and operate. For example, where requests within an application involve multiple stages, cookies are used to store the information from each stage temporarily, in order to facilitate completion of the overall request.

Your cookie preferences:

To make full use of the Website, your computer or mobile device will need to accept cookies, as the Website may not function properly without them. In addition, cookies are required in order to provide you with personalised features on the Website.

Amending cookie preferences

If you wish to remove cookies set by the Website from your browser in the future, you may delete them. The instructions for removing cookies from your computer or mobile device depend on the operating system and web browser you use. Please note, however, that removing cookies may impair the functionality of the Website.

Movember’s Privacy Policy

Further detail about how we handle your personal information can be found in Movember's Privacy Policy, including information about:

  • how you may access and correct the personal information that Movember holds about you

  • how you may complain about a breach of privacy by Movember

Please contact us at if you have any queries about Movember and privacy.

Get in touch
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Important: Please do not include personal health information in your message.